Social Media has become an integral part of marketing and business nowadays. In fact, it is considered as the 'in-thing' in today's era. All the organizations are making it a point to have a strong online presence through a number of social media websites including Facebook, Twitter, etc. This helps them in getting feedback from their consumers and get their comments registered and also shares their opinions with their customers. Social media is here to stay for sure. So what do you do with your social media comments into sales? Learn how to sell on facebook. Well, one way you can utilize your comments is through 'profile' page, which allows users to make a statement on their personal experiences with your brand or products. The idea behind this is that your consumer experience from your website has the potential to affect their buying decision. Let us take an example. Let's say that you are running a website selling kids' clothing. You would want to display different kids' apparels, and one of the options could be the 'profile' page. Your consumer might provide a review on their positive experience and purchase this particular product or choose it for personalization purposes. Another thing to note is that when you use negative reviews on social media to influence your consumers, make sure that you do not use bias and try to post neutral reviews and make your comments from your own experience. Using this strategy, you will be able to gain more authenticity and credibility from your consumers, because they would feel that you are providing real information to them. They might even decide to use your products in the future if you maintain your credibility and authenticity. One thing to keep in mind is that when you use these social media sites to personalize your website, do so very subtly. For instance, you may want to put in your customer's name instead of using their email ID. However, you must provide real customer service and information to your customers. This will give the impression that you really care about the customers' experience with you. The last thing to keep in mind is that you need to make use of these social media comments for a long-term goal - to improve your customer service. In fact, you should also ask your customers to tell their friends about your website and use these comments to provide live sales updates. By doing so, you will be able to build a strong relationship with your customers and increase your customer base. Of course, you need to update these comments on a regular basis. In summary, negative reviews are definitely not a hindrance for you. On the contrary, they can be an advantage for you. Just make sure you use them only to enhance your business. In order to get the most out of the negative social media comments, update your social networks regularly. Keep in mind that people would often post positive reviews about your website, but this doesn't mean that all negative reviews are completely true. Go to https://commentsold.com/ for more. See more here: https://youtu.be/3x9AWh7g1YQ
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